Topics include (but are not limited to) new developments in the areas of:

• Modelling and Simulation of Industrial Systems and Processes; Planning, Scheduling and Control of Industrial Processes, Resources and Services; Advanced Modelling and Simulation Techniques for Distributed Systems and Operations, Supply and Service Chain Planning and Management; Intelligent Decision Support Systems and Optimisation Tools for Industrial Design, Layout, Maintenance and Operation.

• Simulation Tools and Modelling Techniques for Operations Research, Project Management and Control, Risk Management, Workflow Management, Management of Technological and Organisational Change, Concurrent Engineering, and Re-Engineering.

Modelling and Simulation of Business Processes in the Private and Public Sectors; Knowledge Discovery and AI techniques for Business Intelligence; Knowledge Management Systems for Resources and Customer Relations Management; e-Business and Information Systems for the Extended Enterprise.

• Modelling and Simulation of the Service Value Chain, Service Chain Planning and Management Tools; Information Systems for Business Services, Financial Services, Public Services, Government Organizations, and Municipalities.

• Modelling and simulation of business and non-profit organizations, especially in the areas of strategy, organization, leadership, entrepreneurship, and marketing