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Digital Library

of the European Council for Modelling and Simulation

 

Title:

Multi-Agent Modeling And Simulation Of Consumer Behaviour Towards Payment System Selection

Authors:

George Rigopoulos, John Psarras, Nikolaos V. Karadimas

Published in:

 

 

(2006).ECMS 2006 Proceedings edited by: W. Borutzky, A. Orsoni, R. Zobel. European Council for Modeling and Simulation. doi:10.7148/2006 

 

ISBN: 0-9553018-0-7

 

20th European Conference on Modelling and Simulation,

Bonn, May 28-31, 2006

 

Citation format:

Rigopoulos, G., Psarras, J., & Karadimas, N. V. (2006). Multi-Agent Modeling And Simulation Of Consumer Behaviour Towards Payment System Selection. ECMS 2006 Proceedings edited by: W. Borutzky, A. Orsoni, R. Zobel (pp. 344-348). European Council for Modeling and Simulation. doi:10.7148/2006-0344

DOI:

http://dx.doi.org/10.7148/2006-0344

Abstract:

Digital retail payments have evolved during the last years mostly due to technology innovations. New actors enter the payments market, increase competition and threaten banks’ dominance. Consumers’ behavior is critical within this context, since they are the ones that will finally adopt or reject a payment innovation. In this paper we propose a model of consumer behavior

towards payment system selection based on multi-agent simulation. It is based on a multi-agent platform that models consumers as intelligent agents and formats

their behavior according to rules extracted from past payments data, experts’ knowledge and marketing research. Contributions from social science and network economics also refine the agent’s behavior in order to simulate accurately the domain. This paper presents the overall model and an initial analysis of payments domain, defining major actors in the domain and their

interpretation to agents.

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