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Digital Library

of the European Council for Modelling and Simulation

 

Title:

Towards The Automated Inference Of Queueing Network Models From High-Precision Location Tracking Data

Authors:

Tzu-Ching Horng, Nicholas Dingle, Adam Jackson, William Knottenbelt

Published in:

 

(2009).ECMS 2009 Proceedings edited by J. Otamendi, A. Bargiela, J. L. Montes, L. M. Doncel Pedrera. European Council for Modeling and Simulation. doi:10.7148/2009 

 

ISBN: 978-0-9553018-8-9

 

23rd European Conference on Modelling and Simulation,

Madrid, June 9-12, 2009

Citation format:

Horng, T.-C., Dingle, N., Jackson, A., & Knottenbelt, W. (2009). Towards The Automated Inference Of Queueing Network Models From High-Precision Location Tracking Data. ECMS 2009 Proceedings edited by J. Otamendi, A. Bargiela, J. L. Montes, L. M. Doncel Pedrera (pp. 664-672). European Council for Modeling and Simulation. doi:10.7148/2009-0664-0672

DOI:

http://dx.doi.org/10.7148/2009-0664-0672

Abstract:

Traditional methods for deriving performance models of customer flow in real-life systems are manual, time- consuming and prone to human error. This paper pro- poses an automated four-stage data processing pipeline which takes as input raw high-precision location track- ing data and which outputs a queueing network model of customer flow. The pipeline estimates both the structure of the network and the underlying interarrival and service time distributions of its component service centres. We evaluate our method’s effectiveness and accuracy in four experimental case studies.

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