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Digital Library

of the European Council for Modelling and Simulation

 

Title:

Simulation Of A Queueing Model Useful In Crowdsourcing

Authors:

Srinivas R. Chakravarthy, Serife Ozkar

Published in:

 

 

 

(2017).ECMS 2017 Proceedings Edited by: Zita Zoltay Paprika, Péter Horák, Kata Váradi, Péter Tamás Zwierczyk, Ágnes Vidovics-Dancs, János Péter Rádics

European Council for Modeling and Simulation. doi:10.7148/2017

 

 

ISBN: 978-0-9932440-4-9/

ISBN: 978-0-9932440-5-6 (CD)

 

 

31st European Conference on Modelling and Simulation,

Budapest, Hungary, May 23rd – May 26th, 2017

 

Citation format:

Srinivas R. Chakravarthy, Serife Ozkar (2017). Simulation Of A Queueing Model Useful In Crowdsourcing, ECMS 2017 Proceedings Edited by: Zita Zoltay Paprika, Péter Horák, Kata Váradi, Péter Tamás Zwierczyk, Ágnes Vidovics-Dancs, János Péter Rádics European Council for Modeling and Simulation. doi: 10.7148/2017-0183

 

DOI:

https://doi.org/10.7148/2017-0183

Abstract:

In this paper we study a multi-server queueing model in the context of crowdsourcing useful in service sectors. There are two types of arrivals to the system such that one group of customers after getting service from the system may serve (with a certain probability) another group. Through simulation we point out, even for a small value of this probability, the significant advantage in considering crowdsourcing by offering more traffic load (through increasing the rate of online customers without violating the stability condition) to the system resulting in more customers served (which in turn increasing the revenues when cost/profits are incorporated). Also, the role of correlation, especially a positive one, present in the inter-arrival times in the system performance measures is highlighted.

 

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